Job Description
About the Role
We’re looking for a talented, driven and flexible Leakage Technician to join our Customer Delivery team at Affinity Water.
This is a varied, hands-on role where you’ll take ownership of leakage detection across 3,000km of critical trunk mains, helping to protect water resources and deliver an excellent service to our customers. Working independently in the field, you’ll play a vital role in identifying leaks, supporting incident response, and collaborating with internal teams to ensure efficient and safe operations.
What You’ll Be Doing
Carrying out leakage detection surveys across the trunk mains network using advanced techniques
Using mapping, telemetry and digital tools (e.g. GIS, Waternet) to enhance survey accuracy
Responding to incidents and supporting repair teams with clear diagnostics
Working collaboratively with internal stakeholders to ensure effective issue resolution
Managing your own workload, working independently and using initiative in the field
Reporting and raising jobs through works management systems
Maintaining high safety, environmental and water quality standards at all times
Supporting wider team targets and assisting colleagues when needed
What We’re Looking For
Essential:
Proven experience using leakage detection equipment, methodologies and systems
Strong understanding of safe working practices
Knowledge of water hygiene standards
Full UK driving licence
Ability to work independently and manage workload effectively
Desirable:
Experience with GIS or Waternet systems
Understanding of hydraulic models
Confidence using Microsoft Office and mobile apps
Skills & Attributes
Strong problem-solving skills and initiative in field-based environments
Excellent communication and stakeholder management abilities
Good report writing and record-keeping skills
Effective team player with strong organisational and time management skills
Positive, motivated and proactive attitude
This role involves a fair amount of physical activity including a lot of walking, bending and some lifting of heavy objects.
Benefits:
Salary: Up to £46,507 (Basic and Flex) dependant on skills and experience
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.
Disability Confident
As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.