Job Description

We're looking for an enthusiastic and customer-focused Assistant Manager to join our team at 305 W. Beaufort St. in Normal, United States. As an Assistant Manager, you'll play a crucial role in ensuring the smooth operation of our store, delivering exceptional customer service, and leading our team to success.

• Oversee daily store operations and ensure efficient workflow
• Manage and motivate team members to maintain high performance standards
• Handle customer inquiries and resolve issues promptly and professionally
• Assist in inventory management and stock control
• Ensure compliance with company policies, food safety regulations, and quality standards
• Manage cash handling and financial transactions accurately
• Coordinate with other managers to implement company initiatives and promotions
• Assist in training and developing new team members
• Maintain a clean and organized work environment
• Support the store manager in achieving sales targets and operational goals

Qualifications

• Proven experience in customer service, preferably in the food service or retail industry
• Strong leadership skills with the ability to motivate and manage a team
• Excellent communication and interpersonal skills
• Proficiency in basic math and problem-solving
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Demonstrated organizational and time management skills
• Basic computer skills for operating point-of-sale systems and other relevant software
• Physical ability to lift up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays
• High school diploma or equivalent (preferred)
• Food safety certification (preferred)
• Positive attitude and commitment to delivering exceptional customer experiences