NIGHT AUDITOR - Sunday/Monday Only

- Provides outstanding customer service to HCCTR internal and external guests and establishes a positive relationship with our guests- Answers and facilitates all incoming switchboard calls to the Hotel and Casino- Books guest hotel reservations- Maintains the guest room inventory of the hotel and sells remaining room inventory- Promotes the hotel and casino services, facilities and outlets- Provides guests with information and directions to local attractions- Performs Front Desk Agent duties to include guest check-in and check-out in a friendly, courteous and helpful manner- Checks for double bookings and adjusts to meet guest expectations- Responsible for clearing trace files- Responsible for handling guest relocations (aka walks)- Resolves guest concerns according...