Position Summary: Ability to perform clinical laboratory tests requested by physicians. Ability to exercise independent judgment. Assumes responsibility for maintaining mandated files. Reviews Quality Control, Preventive Maintenance and procedure manuals on a documented schedule. Duties: - *Demonstrates ability to engage in regular and continuous decision making having an impact on people, costs and quality of service.
- *Exercises responsibility for recommending personnel actions, hiring, disciplinary, dismissal, appraising performance, and training. May include staff adjustments during census drops.
- *Be able to delegate, but assume full responsibility for valid results and review.
- *Is familiar with laws and regulations for state and federal agencies, and College of American Pathologist (CAP).
- *On a documented schedule, reviews and assumes responsibility for maintaining required department documents/files and procedure manuals.
- *Develops new procedures and updates old procedures as needed.
- *Rotates through weekend call with other supervisors.
- *Demonstrates knowledge of laboratory computer system regarding ordering, reporting, and verifying results and downtime computer procedures.
- *Sets up quality control standardization and calibration procedures that monitor instruments applying acceptability criteria.
- *Executes predefined plans of action in response to quality control and documents actions.
- *Troubleshoots malfunctioning test systems/instruments.
- *Institutes corrective action for any problems in the laboratory.
- *Processes samples and orders based on physician request.
- *Performs inventories and maintains reasonable supplies.
- *Demonstrates knowledge of age specific care, including but not limited to, identifying the need for additional safety measures, physiological normal values/readings; and assessing skin integrity, behavior, motor skills and/or activities that place patients at risk as well as communicates effectively in a clear, concise, understandable manner. Applicable for the populations checked: Infant (x ) Pediatric (x ) Adult (x ) Geriatric (x )
- Conforms to schedules and productivity standards regarding completion of work.
- Answers telephones promptly and courteously, identifying his/her self and department.
- Actively contributes to team effort, assisting co-workers when need is observed or on request.
- Responds promptly and correctly to all requests, problems, and questions from those in need of help.
- Incorporates HPMC mission of "quality care with compassion and respect" into daily performance of job functions.
- Performs job tasks with tact, diplomacy and sensitivity.
- Uses appropriate judgement and decision making within the scope of his/her position or through appropriate chain of command.
- Communicates problems/concerns to Management.
- Shares appropriate information with co-workers.
- Responds acceptably to priority specifications for tests.
- Understands and can verbalize VBP goals/targets.
- Consistently participates in the unit and hospital specific action plans to improve HCAHPS scores.
- Is able to use AIDET in all settings.
- Understands is individually accountable for achieving Core Measures, HCAHPS and other VBP goals
- Reports to work on time and as scheduled, completes work within designated time.
- Uses computerized time clock correctly.
- Attends staff meetings and actively participates, reads and returns all staff meeting minutes.
- Actively participates in performance improvement and continuous quality improvement (CQI) activities.
- Demonstrates an understanding of the procedures for reporting and responding to facility emergencies such as fire, and disruption in utilities and hazardous materials spills.
- Demonstrates knowledge of equipment capabilities, limitations, and appropriate/special applications.
- Demonstrates the ability to access and use computer systems.
- Communicates with physicians, administrative staff, co-workers, and patients/families in a respectful and caring manner.
- Demonstrates a positive professional image; performs responsibilities in a professional manner; demonstrates flexibility in the provision of patient care/service; utilizes a collaborative approach with co-workers.
- Demonstrates flexibility in the work setting with changing assignments, varying staffing levels and patient care environments, and completes work on time.
- Consistently demonstrates critical thinking and problem solving skills.
- Assists department management in the resolution and evaluation of problem situations.
- Assumes other duties as required.
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