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VITAS Healthcare

Coordinator 2 Workforce

Miramar, FL, United States; CCC - AdministrationPosted 1 weeks ago

Job Description

Responsible for monitoring the day-to-day call volumes and adjusting the call flows for each Call Center operation. Also responsible for monitoring and reporting agent schedule adherence in real-time using Workforce Management software and ACD real-time displays.

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5001-10000 employees
Miramar, Florida, US
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