Back of House Specialist - Bloemfontein

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Contribute to maximizing the profitability of the the store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers:
• To maintaining an effective and organized stockroom and logistical environment
• To executes store operations with particular focus on product flow to and from the store, sales floor and back of house

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
• Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor
• Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures
• Do weekly cycle count to resolve negatives on weekly report with management approval.
• Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner and ensure all shipments received posted, all inbound resolved and handle all discrepancies accordingly.
• Monitor BOH schedule/planner VS shipments delivery schedule collaborates with management
• Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity
• Comply with store policies and procedures to maintain a safe shopping and working environment
• Identify improvement opportunities and communicate suggestions to store management to drive commercial success
• Guide and train selected members of the store team on basic stockroom processes and behaviors
• Collaborate productively and respectfully with team members
• Make yourself available to support other team members when needed
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KEY RELATIONSHIPS:

• Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor

KNOWLEDGE, SKILLS AND ABILITIES:

• Adapts communication style to service both internal and external consumers dependent on the situation
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
• Deals professionally with difficult situations
• Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor
• Learn and share knowledge with the team (culture of developing others)

REQUISITE EDUCATION AND EXPERIENCE:

• 2 - 4 years of retail experience and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding
• Intermediate numeracy and literacy and advanced verbal communication skills
• Matric Certificate