Unit Secretary - Emergency Department
Job Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Shift: 36 hours, 11:00am - 11:30pm; schedule includes rotating weekends and holidays.The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team.
This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.
This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.
Qualifications
Education
- High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
- One (1) to three (3) years secretarial experience preferred Health care experience preferred
Knowledge, Skills and Abilities
- Demonstrated knowledge of medical terminology required.
- Demonstrated typing skills and computer experience required.
- Demonstrated interpersonal, organizational, and oral and written communication skills required.
- Demonstrated positive customer service skills and ability to work as a team required.
- Demonstrated ability to focus and provide attention to detail required.
- De-escalation training required within 30 days of hire or transfer into another department.
Additional Job Details (if applicable)
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson’s VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.25 - $25.38/Hourly
Grade
SC2C24
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.