Director Title and Escrow - US Based Remote

The Director of Escrow Support leads the national strategy, performance, and continuous improvement of multiple operational functions within the National Operations Center, including Escrow Support, Post‑Closing, Vendor Management, the Operations Service Desk, and a Learning & Development team dedicated to operational excellence. This role oversees leaders who manage these functions and is accountable for delivering a consistent, high‑quality operational experience across all brands and markets.

The Director ensures that teams execute with accuracy, speed, and compliance while driving scalable processes, technology adoption, and a culture of service. This position serves as a key partner to senior operational and regional leadership, influencing enterprise decisions and ensuring alignment across the full real estate transaction lifecycle.