Job Description
About Ohio Valley Goodwill Industries
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.
POSITION SUMMARY: (WHAT, HOW, WHY)
The Production Lead plays a key role in supporting leadership by driving daily operational excellence and reinforcing Goodwill’s mission and brand standards. This role provides hands-on leadership in production, supports performance goals, and serves as a role model for professionalism, service, and teamwork at all times.
MINIMUM REQUIREMENTS:
EDUCATION: None
EXPERIENCE: Previous experience in customer service preferred. Ability to work independently in unsupervised situations. Sixteen years or older.
ESSENTIAL JOB SKILLS: Proper lifting, stacking and sorting methods preferred.
ESSENTIAL DUTIES:
- Support the Production Manager and Assistant Production Manager with day-to-day operations
- Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities
- Provide coaching, direction, and training to production team on job related responsibilities
- Make recommendations to Asst Mgr. or Manager related to disciplinary or corrective action
- Inspect and validate accurate pricing and quality of production
- Ensure production team is working at a pace that will ensure the team achieves daily production goals
- Support day-to-day operations, including inventory counts, pricing, and other areas as needed
- Always act as a brand ambassador, representing Goodwill in a professional manner and protecting the organization’s reputation
- Maintain a professional appearance and behavior, refrain from any unprofessional conduct
- Communicate effectively with production leadership and team members regarding priorities, goals, and daily expectations
- Support a culture of accountability, teamwork, and continuous improvement
- Serve as a reliable point of contact when management is not immediately available
- Demonstrate reliability, professionalism, and accountability
- Other duties assigned by leadership
SUPERVISORY RESPONSIBILITY AND REQUIREMENTS
- This position is responsible for training and delegating work assignments to the Merchandise Processor & Material Handler positions
- At least 1 year of supervisory experience preferred
- Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time
- Work a flexible schedule in support of production including night, weekend, and holiday shifts
- Ability to effectively communicate in English with internal and external customers
- Ability to lead by example in a fast-paced environment
PHYSICAL REQUIREMENTS
- Ability to sit or stand for eight hours.
- Ability to bend and twist.
- Ability to lift and carry 35 pounds with or without a reasonable accommodation.
- Moderate warehouse noise
- Ability to work in a confined area.
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Regular, predictable attendance is required as business demands dictate
- Key to note, the role will not allow use of headphones or personal cell phone during shift due to safety concerns
WORKING CONDITIONS:
- Working in office and warehouse (warehouse settings)
- Prolonged standing, repetitive walking, sitting
- Lifting/pushing/pulling 50+ lbs
We offer competitive pay and benefits including:
- Medical, Dental, Vision Insurance
- Life Insurance, Short Term Disability, Long Term Disability
- Paid Vacation and Sick
- Paid Holidays
- 403(b) with company match
- Employee Assistance Program
This is the ideal job for those individuals seeking life enrichment opportunities.
If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.
EEO Employer/Vet/Disabled
Varies Monday - Sunday