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Birmingham City Council

Contact Centre Manager

Birmingham City Council
United Kingdom; Council HousePosted Yesterday

Job Description

The corporate Contact Centre is seeking an experienced and driven Contact Centre Manager to lead and develop a high‑performing customer contact function. This role is responsible for operational performance, people leadership, customer experience, and continuous improvement across all contact channels.

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About Birmingham City Council
51-200 employees
Birmingham, Alabama, US
Website
Contact Centre Manager at Birmingham City Council | Renata