Education Support Team Manager - Registry - 16518 - Grade 6

This is an exciting time to join the Student Administration sub-division of Registry, with two major programmes shaping the service. The University is approaching the go-live of its Student Records System (StARS), after which we will enter a critical early life support phase, embedding new processes and ways of working. In parallel, a significant University-wide Education Administration programme is underway, representing a major transformation in how education administration is delivered and helping to shape how education support operates across the University. The postholder will provide leadership to the Taught Student Administration team during this period of change, ensuring continuity of business-critical service delivery while supporting the adoption of new processes and working closely with stakeholders to resolve issues and drive continuous improvement.