IT Specialist - Full Time

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for an IT Specialist at our Home Office in Auburn Hills, MI. This position will require in-office attendance at our Auburn Hills office.  

Position Purpose: 

With direction and supervision, operate and maintain corporate computer, technology, and related systems. Complete specialty projects and assignments as directed by management. 

Job Duties (include but not limited to): 

• Develop an understanding of Local Area Network (LAN), Wide Area Network (WAN) and client server hardware and software. 
• Update system procedure log sheets and documentation. 
• Participate in the training of newly hired IT personnel. 
• Perform month end procedures. 
• Investigate and resolve IT Help Desk tickets. 
• Perform core system maintenance as needed. 

Qualifications: 

• Associates degree or equivalent in the Computer Science/Information field, from an accredited college or technical school preferred 
• 3 years computer operations experience with a financial institution. 
• Knowledge of personal computer hardware and software and peripheral equipment, all network operating system technology used within the Credit Union, and all devices attached to the Ethernet and telecommunication technology. 
• Continuing education and development in an IT discipline. 

Skills/Abilities: 

• Excellent problem solving skills. 
• Excellent organizational skills. 
• Solid communication abilities. 
• Strong commitment to internal and external member service is required. 
• Attentive to detail. 
• Willing to learn and apply new knowledge. 
• Ability to operate all related computer applications. Must possess and display characteristics of honesty and integrity 

 Benefits: 

• Vacation and Paid Time Off  
• Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available  
• Paid Tuition to $5000 per year  
• Bereavement Pay  
• Holiday pay at 8 hours per observed holiday  
• Free Financial Planning Assistance 
• 401k up to 3% match and 5% Profit Share 

  EOE M/F/Disability/Veteran