Grant and Outreach Coordinator - 988 Crisis Services (Missoula, MT)

If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.

AWARE is looking for the right person to join the team as a grant and outreach coordinator. 

The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.

We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.

Responsibilities:

• Lead outreach efforts to build and maintain relationships with crisis continuum partners and stakeholders.
• Represent the 988 Crisis Call Program at community meetings across the service area to assess needs and identify servicegaps.
• Develop and deliver presentations and materials to raise awareness of 988 services.
• Draft and facilitate memoranda of understanding (MOUs) with partner agencies to support service coordination and data sharing.
• Support volunteer recruitment, training, and monitoring in collaboration with the 988 Crisis Services Program Manager.
• Promote recovery-based principles in all internal and external initiatives.
• Maintain accurate documentation and reporting for outreach and grant activities.
• Provide oversight and leadership for grant-funded projects, ensuring alignment with the grant application and Notice ofAward.
• Collaborate with state and federal partners to meet grant objectives and maintain compliance.
• Monitor and report on grant deliverables, including progress reports, data submissions, and performance metrics.
• Work closely with internal data teams and the Project Evaluator on data collection, quality measures, and reporting.
• Submit amendment requests and communicate staffing or scope changes to federal partners as required.
• Monitor project budgets, approve expenditures, and ensure compliance with grant requirements.
• Maintain current knowledge of 988 Crisis Call Center operations, crisis intervention techniques, and best practices in mental health crisis response.
• Apply analytical skills to interpret data and trends for program improvement and decision-making.
• Use conflict resolution and interpersonal skills to influence diverse groups toward shared goals.
• Operate relevant software and technology used in crisis call centers and grant management.
• Ensure that all report requirements are submitted within the required timeframes.
• In collaboration with the 988 Program Manager, develop project plans, project schedules, budgets, and expenditures.
• Completes mandatory training per policies.

Talents, skills, and abilities:

• In-depth understanding of suicide prevention, behavioral health crisis management.
• 988 Crisis Program, including its operations, goals, and integration within the broader crisis services.
• Exceptional verbal and written communication for interacting with team members, stakeholders, community partners, and individuals in crisis.
• Excellent critical thinking, problem-solving and time-management skills to manage multiple tasks, prioritize responsibilities, and meet deadlines effectively.
• Understanding of Grand funded initiatives.
• Ability to ensuring compliance, reporting, and sustainability planning of grants.
• Graduation from an accredited college with a bachelor’s degree in human services, public relations, grant administration, public administration, or a related field, or equivalent experience.
• Minimum of one year of experience.

Benefits:

AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.

AWARE’s benefits include:

• Quarterly Financial Bonus Program
• Tuition Advancement Program
• Health Insurance
• Dental/Vision Insurance
• 401(k) with company match
• Life Insurance
• Wellness programs
• Generous paid time off

We are proud to be an equal opportunity employer.