Senior Platform Operations Manager

Everforth ECS is seeking a Senior Platform Operations Manager to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax. Please Note: This position is contingent upon contract award.

The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP focuses on operational warfighting data and aims to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration between Combatant Commands, Joint Staff directorates, Senior Executive Service leaders, and operational analysts.

The Senior Platform Operations Manager provides senior-level operational leadership ensuring the reliability, continuity, and mission readiness of WDP platform services across classified and unclassified environments. This role is central to sustaining uninterrupted platform availability, driving disciplined continuity planning, and maintaining rigorous operational governance in direct support of DoW mission objectives.

• Directs enterprise platform operations by managing operational reliability, service performance, and mission continuity activities across Department of War environments.
• Monitors, tracks, and reports platform Service Level Objectives and key performance parameters using operational monitoring and logging tools such as Amazon CloudWatch, Amazon CloudTrail, Grafana, and Splunk.
• Oversees backup and restoration operations by developing detailed procedures, validating completion records, coordinating storage policies, and documenting restoration metrics for all supported environments.
• Leads continuity of operations by developing, maintaining, and executing comprehensive continuity plans that identify critical mission functions, define recovery objectives, prioritize resources, and document end-to-end continuity procedures across platform services.
• Designs, implements, and conducts disaster recovery and continuity of operations exercises, including tabletop simulations that assess restoration readiness, assess failure modes, validate procedural accuracy, and capture mission-impact trends.
• Produces after-action reports documenting findings, corrective actions, and improvement opportunities aligned with Department of War mission readiness requirements.
• Coordinates continuity communications with program leadership and Government stakeholders by preparing operational briefings, maintenance notifications, and restoration updates.
• Maintains system architecture diagrams, continuity plans, operational checklists, and process documentation supporting audit readiness, traceability, and configuration accuracy.
• Leads operational process improvement initiatives by analyzing performance trends, identifying continuity risks, and guiding corrective actions that enhance platform resilience, operational predictability, and continuity of mission operations.
• Delivers disciplined operational leadership supporting uninterrupted platform availability and sustained mission assurance.
• Performs other duties as assigned.