Back to jobsOversee XML-first typesetting from handover of developed content through to print‑ready PDFs, eBook formats, and XML archiving.
Manage core offshore suppliers, ensuring service quality, accountability, and adherence to KPIs and SLAs.
Liaise with editors, designers, and typesetters to support interpretation of complex content, artwork placement, digital expectations, and queries.
Drive efficiency across schedules, costs, and production processes.
Triage and resolve supplier queries around content, artwork, design, XML capture, and accessibility, working with in-house P&CO and Editorial teams.
Engage with adjacent teams such as Procurement, Design, Content Engineering, Content Data Strategy, and Digital Content Controllers.
Manage budgets, advise Publishing teams on costings, and monitor supplier performance.
Ensure production standards, accessibility requirements, and technical specifications are fully met.
Identify risks to timelines and quality, implementing mitigation plans.
Stay current on emerging publishing technologies and workflows.
Mentor and coach suppliers to improve capability, quality, and efficiency.
Drive continuous improvement and take part in business process transformation initiatives.
Conduct quality assurance across XML, print, eBook, and multi‑format outputs.
