Job Description
GENERAL DESCRIPTION:
The Inside Technical Sales Representative will be responsible for engaging with existing and potential customers through various communication channels to understand their needs and provide technical solutions. Building strong relationships, responding to inquiries, and presenting product information accurately are key aspects of this role.
RESPONSIBILITIES:
- Engage with existing and potential customers via phone, email, and online platforms to understand their needs and provide technical solutions.
- Build and maintain strong relationships with customers and prospective customers.
- Respond promptly to customer inquiries and provide accurate information about products, pricing, availability, and delivery times.
- Develop a deep understanding of our products, including their features, possible applications, technical specifications, and benefits to our customers and/or prospects.
- Provide technical assistance and guidance to customers, including product selection, troubleshooting and customization options.
- Prepare and present quotes, proposals, and sales contracts to customers, ensuring alignment with their requirements and expectations.
- Conduct remote visits and present igus products virtually as needed.
- Be able to ask qualifying questions to determine potential opportunities.
REQUIREMENTS:
- Successful candidates will have a college degree or previous experience.
- Computer literacy skills with Salesforce or similar CRM experience a plus.
- Effective communication, organizational and time management skills.
- Ability and willingness to follow instructions and directions.
- Ability to work independently and as part of a team.
- Articulate and fluent in the English language.
- Excellent verbal and written communication skills with a strong understanding of the rules of composition and grammar.
- Being at work during regularly scheduled work hours and being on time for each shift are essential functions of the job.
BENEFITS:
Competitive base salary with ongoing growth opportunities
Complete benefits package:
Co. paid HSA medical plan
Co. paid Dental
Co. paid Life
Supplemental Life Insurance
Vision Insurance
Short and Long Term Disability Insurance
Retirement with Company contributions
20 Paid Time Off days per year, plus 9 holidays
Subsidized lunch on-site
Job Type: Full-time
#INDSJ
igus is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
DISCLAIMERS:
This job description indicates the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this job description changes the at-will employment relationship existing between igus Bearings, Inc. and its employees.