Revenue Operations Analyst

📍 Location: Colombia, LATAM | 🌐 Remote

About the Role

As a Revenue Operations Analyst at Hyland, you will play a key role in supporting data-driven decision-making across the business. You'll analyze trends, maintain reporting tools, and help ensure the integrity of the data that powers our operations — all while contributing to a collaborative, high-performing team.

Your Role Responsibilities — Here's What You'll Do

• Perform risk analyses by gathering and interpreting business trend data with guidance from team members
• Track and maintain key metrics and dashboards to support business visibility
• Summarize analytical findings into clear, concise reports and presentations for stakeholders
• Conduct data integrity audits to ensure accuracy and reliability across data sources
• Compose internal documentation detailing processes, methodologies, and findings
• Identify and recommend opportunities to improve internal efficiencies, staying current on best practices and market trends

Technology Tools

• Power BI
• SQL

Role Essentials — What You'll Need

1. Demonstrated experience as a Data Analyst with a proven track record of performing analyses
2. Advanced proficiency in Microsoft Excel and Microsoft Office applications
3. Strong critical thinking and problem-solving skills
4. Excellent oral and written communication skills with the ability to engage others with professionalism, discretion, and tact
5. Solid project management skills with the ability to successfully manage multiple priorities

What We'd Like to See

1. Bachelor's degree or equivalent experience
2. Demonstrated ability to research, gather, and integrate information from a variety of sources
3. Strong business and technology acumen
4. Collaborative mindset with experience working effectively within teams and across functional areas
5. Strong organizational skills with experience in data visualization and dashboard reporting

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

• Bachelor's degree or equivalent experience
• Experience as a Data Analyst
• Demonstrated success in performing analyses
• Organized and experienced at successfully multi-tasking
• Advanced in Microsoft Office applications
• Solid project management skills
• Advanced Microsoft Excel skills
• Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Strong critical thinking and problem solving skills
• Strong collaborative skills, applied successfully within team as well as with other areas
• Demonstrated ability to focus on key issues, research, gather and integrate information from a variety of sources
• Strong business and technology acumen
• Up to 5% travel time required