Sales and Service Center Team Lead- Dollywood Parks & Resorts - Full Time Year Round

This role exists to support all aspects of day-to-day Contact Center operations, including scheduling, payroll, and coaching Hosts. The Sales and Service Center Team Lead is responsible for achieving safety, friendliness, cleanliness, financial goals, and serving as a PIC for the S&SC Team. All of this will be done in a manner consistent with the mission, values, operating philosophies, and standards of the Dollywood Company.