Pediatric Medical Assistant - Endocrinology for Kids

University Physicians’ Association is seeking a detail-oriented and compassionate part-time Intake Medical Assistant to join our Endocrinology for Kids team in Maryville, TN. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong clinical judgment, and is committed to delivering exceptional patient care. 

• Alternating bi-weekly schedule (40 hours per pay period)
• Week 1: Wednesday, Thursday, and Friday (8:00am to 4:30pm)
• Week 2: Wednesday and Thursday (8:00am to 4:30pm) 

Key Responsibilities

Responsibilities include, but are not limited to:

• Review medical records for urgent request and special needs.
• Supports the office clinic under the direction of the Nurse Manger as needed, to include rooming patients and gathering patient information for chart documentation.
• Assist with treatment, administer routine diagnostic/laboratory tests, phlebotomy and/or give injections, call medical facility/department to schedule patient for tests.
• Provide patient education as instructed.
• Triage in-bound clinical care calls, assesses patient concerns and responds according to the clinical care protocols.
• Document and utilize the electronic medical record according to HIPAA guidelines.
• Follow all practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities as established.
• Provide back up support to clinical services as assigned.

We offer a comprehensive benefits package, including:

• Paid Time Off (PTO), Paid Holidays, Sick Leave
• Medical, Dental & Vision Insurance
• Short & Long-Term Disability
• Life Insurance, Critical Illness Coverage, & Accidental Insurance
• 401(k) Retirement Plan with Company Match and immediate Vesting
• …and more!

• Demonstrates strong critical thinking skills and sound judgment
• Proficient in computer systems and electronic medical records
• Highly detail-oriented with strong organizational skills
• Self-motivated, dependable, and personable with excellent communication abilities

To perform this role successfully, candidates must be able to carry out each essential duty effectively. The qualifications listed above represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Additional Qualifications:

• 6 months to 1 year of prior medical experience required
• Medical Assistant certification preferred
• Phlebotomy experience preferred
• Bilingual (Spanish) skills are a plus