Administrative Assistant
Job Description
Summary:
This position is primarily responsible for assisting the Property Manager in effectively managing all office/administrative tasks of the assigned property by performing the following duties.
Why Evergreen?
Evergreen Real Estate Group is a fully integrated real estate company dedicated to creating thriving housing communities. Since 2001, we have developed, acquired, and managed affordable and market-rate multifamily properties across 13 states and the District of Columbia. Our team is built on collaboration, integrity, and a shared commitment to transforming communities and improving lives. At Evergreen, every role makes an impact.
What You’ll Do
As an Administrative Assistant, you’ll play a vital role in supporting two award-winning communities, each designed to provide high-quality, welcoming homes for residents. You’ll help keep both properties running smoothly while assisting residents, supporting office operations, and ensuring an exceptional living experience.
Key Responsibilities
Office & Resident Support
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Provide clerical and administrative support to the Property Manager.
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Greet residents and guests, answer calls, and handle inquiries with warmth and professionalism.
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Assist with resident move-ins, orientations, and maintaining positive relationships.
Compliance & Regulatory Support
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Ensure operations follow company policies and federal/state regulations (Fair Housing, ADA, OSHA, etc.).
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Support leasing compliance, including certification processes and resident file management.
Financial & Leasing Assistance
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Help process rent payments, track accounts payable, and prepare deposits.
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Assist with resident lease paperwork and ensure all leasing activities comply with Fair Housing and ADA standards.
Maintenance Coordination
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Receive and distribute work orders to the maintenance team, ensuring timely responses to resident needs.
Marketing & Community Engagement
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Maintain the property’s waiting list, conduct market surveys, and support outreach efforts.
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Encourage and facilitate resident and vendor feedback through online reviews.
What You Bring
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A passion for helping people and creating a positive living experience for residents.
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1-3 years of administrative, leasing, or customer service experience preferred.
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Strong organizational skills with the ability to multitask in a fast-paced environment.
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Professional communication skills – written and verbal.
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Ability to understand and follow compliance regulations.