SENIOR MAINTENANCE TECHNICIAN

Job Description

The senior maintenance technician works under the direction of the Facilities Manager to maintain Goodwill
facilities and grounds. Upholds a positive work environment that follows Goodwill's Amazing Customer
Experience (ACE) culture, values, and mission in every interaction with stakeholders.

Essential Duties and Responsibilities

1. Manages the building maintenance function through yearly, monthly, and daily work assignments.
Recommends needs for contract and/or outside vendor services. 
2. Performs electrical installation, repair and maintenance work in wiring for switches, outlets, plugs,
cables, power circuits and appliances; repairs and replaces lighting systems; inspects electrical
systems for unsafe conditions. Performs diagnostics and locks out unsafe equipment. Provide
diagnostics on HVAC systems. 
3. Identifies and performs repairs of plumbing leaks or breaks; open clogged lines and drains; replaces
broken plumbing pipes, valves, and fixtures. ; maintains and monitors septic systems; installs and
maintains drinking fountains; repairs/replaces hot water heaters. 
the time.
4. Applies and prepares various surfaces for paint, enamel, lacquer, varnish, or stain; repairs wall
coverings.
5. Maintains grounds in clean and orderly manner including mowing, trimming, weeding, aerating and
fertilizing lawns; replaces plants as needed; sets sprinklers; replaces broken sprinkler heads; maintains
ground maintenance equipment; trims branches that create hazardous situations. 
6. Maintains equipment and tools owned or leased by Goodwill Industries of Arkansas. 
7. Transports and stores equipment, supplies, and tools needed to complete assigned duties. 
8. Install and terminate data cable. Install security cameras. 
9. Ensures that all work orders and service requests are completed in a courteous and timely manner.
10.Perform any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education
High School

Experience
9 to 10 years related experience and/or training.

Management Experience
12 to 18 months related experience and/or training.

Skills

• Communication Skills
• Mathematical Skills
• Critical Thinking Skills
• Software Databases
• Word Processing/Typing
• Supervisory Experience
• Planning, organizing, and project management skills.
• Decision Making

Required Certificates, Licenses, Registrations

Valid Driver's License

Working Conditions
Outside or inside working environment, wherein there are potential hazardous working conditions and life
threatening situations exists (fire, chemicals, electrical sources, heights, dangerous people, etc.) part of the
time.

Additional Information
Four years of experience in building maintenance or related area. Must be able to prioritize workload, followup
on assignments and direct and perform quality maintenance services. Must demonstrate good safety habits
and common sense, plus be able to take necessary action in emergency situations.