Room Attendant
Job Description
About Easton’s Group of Hotels
Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.
If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.
Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.
About the Hotel
Embassy Suites by Hilton Toronto Airport is a 255-room full-service hotel, owned and operated by Easton's Group of Hotels. Located near to the Toronto Pearson airport, it features a restaurant and bar with over 1000 square feet of banquet space.
Benefits
- Discounts on 500+ brand for being Easton’s team member
- Good life Gym membership discount
- Employee Social Events
- Career Development
- Worldwide Hotel Discounts at Hilton Hotels.
Embassy Suites by Hilton Toronto Airport is looking for someone with Server experience in the Hospitality industry, friendly & focused to join our team! Please note it is a Part-time position only. Mandatory Weekends and public holiday availability.
JOB OVERVIEW
Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction.
Duties and Responsibilities
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash, etc. This may include cleaning of the kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
- Notify the supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to the supervisor according to established procedures.
- Report to the supervisor needed repairs or unsafe conditions.
- Respond to guest complaints, and special requests to ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys and supplies issued each day.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May regularly assist with deep cleaning projects.
- May have turndown duties.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards.
QUALIFICATIONS AND REQUIREMENTS
- Basic reading, writing, and math skills.
- Some housekeeping experience.
- Friendly and hospitality-focused.
- Attention to detail.
- Ability to work under pressure in a fast-paced, stressful environment.
- Organizational skills
- Teamwork
- Problem-solving
- Health and Safety
- Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
- Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.
- Report all injuries or illnesses to a supervisor or manager immediately.
- Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.
APPLY TODAY!