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Job Description
- Minimum 5 years experience in working with web-based application infrastructure and enterprise systems
- Minimum 3 years experience in Production support working in a globally distributed team
- Experience in troubleshooting applications hosted on Unix/Linux.
- Experience working with UNIX shell and BASH scripts to determine causes of failures.
- Good experience with ITIL and ticketing workflows.
- Intermediate knowledge of writing SQL queries to diagnose and extract data.
- Intermediate experience in Linux and UNIX administration features.
- Ability to research solutions to various business and technical problems, evaluate alternatives and be able to present recommendations and justifications to management.