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Job Description
LEADING WITH CARE TO START EVERY JOURNEY IN COMFORT– WHEELCHAIR LEAD WANTED!
The Wheelchair Lead plays a crucial role in overseeing the wheelchair assistance team, ensuring top-quality service for passengers with mobility challenges. Responsibilities include training and guiding wheelchair attendants, managing schedules, and coordinating with the Wheelchair Dispatcher for efficient operations. You will also address escalated passenger concerns, ensuring a positive experience and resolving issues effectively. Additionally, this role involves regular communication with airport staff and management to maintain service standards and ensure compliance with airport regulations.