Back to jobsProvide oversight for aircraft maintenance controllers, ensuring that all maintenance plans are executed successfully, and departmental processes are implemented.
Prioritize the daily workload for maintenance controllers to meet the needs of our airlines.
Monitor communications with our customer, which include emails, phone calls, and meetings, and ensure that all requests for information receive an acceptable response.
Maintain a 24/7 schedule that provides adequate and balanced coverage.
Conduct regular performance reviews for direct reports and provide constructive feedback that promotes growth and development.
Accomplish projects and assignments as needed, which are sometimes broad in nature, and occasionally require engagement with cross functional teams.
Proactively identify, develop, and drive opportunities to improve processes and tools to increase the overall effectiveness of the team.
Mentor and guide on best practices for troubleshooting and repair.
Review and redline installation documents and maintenance procedures.
Drive hiring process for new team members
Responsible for onboarding and training processes
