Job Description
The Cocktail Server in Oakland International Airport is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.
Essential Functions:
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Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
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Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides
adequate napkins, etc
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Presents check for payment and provides change as needed
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Follows Hudson customer service, adult beverage and cash handling policies and procedures
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Keeps station clean, sets up and takes down station tables appropriately
Minimum Qualifications, Knowledge, Skills, and Work Environment:
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Must meet state minimum age for serving alcoholic beverages
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Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
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Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
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Requires the ability to lift and/or move up to 20 lbs
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Requires the ability to walk, bend, twist, and stand to perform normal job functions