Outreach and Community Educator Lead

At Child & Family Center, we’re committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply.

Salary Range (final salary offer is based on a number of factors, such as certifications, experience, and more):

$28 - $31.22/hour

PLUS
An additional $0.9615/hour Bilingual Spanish Differential

Benefits we offer!

• 16 paid Holidays including 1 week holiday closure (paid) in December through January
• Paid Birthday floating holiday
• Vacation and Sick Time which increases with tenure
• Employee Wellness Program
• Medical Coverage
• Agency paid Dental & Vision Coverage (for EE-Only coverage)
• Voluntary Family Medical, Dental, Vision Coverage
• Agency paid Long Term Disability
• Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
• Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
• 401K available with discretionary Agency match
• Mentorship Program
• Technology Assistance tool for reduced documentation time
• Pet Insurance

JOB PURPOSE:

The Outreach and Community Education Lead - Gender-Based Violence (GBV) serves as the primary contact for organizing the deliverance of prevention and education programming to youth and community groups to raise awareness about gender-based violence, promote healthy relationships, and foster community-based solutions. This leadership role centers equity, cultural responsiveness, and trauma-informed practice to engage diverse populations, particularly marginalized and underserved communities. This position is responsible for ensuring the contract requirements are met and initiatives are carried out.

In addition to delivering impactful educational programs, Outreach and Education Lead serves as the voice of the Center, raising awareness and advocating for its mission of Changing Lives. Healing Relationships. Helping People Thrive. – “Strengthening families today for stronger communities tomorrow.” Through their outreach efforts, they build meaningful connections by providing accurate information, sharing resources, and fostering understanding about the Center’s services and goals. These ambassadors play a pivotal role in connecting individuals to appropriate care by offering tailored linkages to resources and ensuring community members receive the support they require.

The Outreach and Community Educator Lead is an energetic self-starter who is able to function comfortably in a team environment or independently and relate well to community partners, co-workers and County representatives. This position requires flexibility and the ability to manage time and multiple tasks with little supervision. The individual in this position must be able to assume a wide range of responsibilities, provide timely responses to requests and deadlines and work well under pressure.

ESSENTIAL JOB FUNCTIONS:

1. Program Delivery & Facilitation

• Deliver relationship violence prevention curriculum to middle and high school students in the Santa Clarita and Antelope Valleys.
• Facilitates Workshop Cohorts, reaching multiple student cohorts through adaptive Healthy Relationships Plus Program topics.
• Maintain a trauma-informed, culturally responsive, and age-appropriate approach to all facilitation efforts.
• Supervise Outreach and Community Educator according to programmatic requirements adhering to county, state and federal guidelines.

2. Curriculum Implementation & Flexibility

• Offer single-session or multi-session delivery formats, including classroom series, assemblies, and community workshops.

3. Evaluation & Data Tracking

• Administer pre/post assessments using standardized evaluation tools to measure knowledge gains, attitude shifts, and satisfaction levels.
• Collaborate with the Quality, Training & Compliance Department to ensure fidelity to data collection protocols.

4. Community & School Engagement

• Serve as a primary point of contact with school partners, educators, and administrators for programming related to healthy relationships.
• Support outreach efforts to inform partners of available programming and maintain strong working relationships with school and community stakeholders.

5. Event Coordination

• Organize and participate in youth engagement events (e.g., Lunch & Learns, social outings) that reinforce curriculum content and build community.
• Represent C&FC at community resource fairs and prevention outreach events, promoting healthy relationships and the work of Child & Family Center.

6. Team Collaboration & Training

• Attend internal team meetings and trainings to stay current on curriculum, trauma-informed care practices, and youth engagement strategies.

7. Outreach & Media

• Assist with social and traditional media content creation and outreach to raise awareness about GBV prevention and healthy relationships among youth.
• Contribute to content for newsletters and public awareness campaigns.

8. Documentation & Reporting

• Maintain accurate records of programming, attendance, evaluation results, and other metrics in alignment with grant and organizational requirements.
• Assist with reporting for grants and funders, including success stories and outcome data.

9. Cross-Program Collaboration

• Coordinate with other C&FC departments (e.g., outreach and prevention, substance use treatment, mental health services) to align and enhance outreach and prevention efforts.
• Identify and leverage connections with broader county initiatives and community partners

10. Professional Representation

• Act as a youth advocate and role model, promoting gender equity, healthy development, and community safety.

11. All other relevant duties as assigned.

COMPETENCIES:

Ethical Practice: Integrate core values, integrity and accountability throughout all organizational and business practices.

• Demonstrate a high level of integrity in assuming responsibility for actions.
• Ability to maintain strict confidentiality in varied situations.
• Demonstrate adherence to accepted ethical and behavioral standards of conduct.
• Support the agency’s Core Values and display in your work ethic: Compassionate, Empowering, Impactful, Quality and Trusted.

Critical/Clinical Evaluation: Interpret information to make decisions and recommendations.

• Good analytical skills within the scope of clinical license.
• Knowledge of effective clinical treatment services for children, adolescents, transitional age youth (TAY), adults and families.
• Strong diagnostic skills, knowledge of and emphasis on family systems therapy, psycho-education and group modalities.
• Ability to analyze and interpret data to determine treatment recommendations and priorities.
• Ability to prevent and manage behavior that is harmful to self or others.

Cultural Competency and Diversity: Demonstrate competency in understanding policies, procedures, practices, and organizational infrastructure to support the delivery of culturally and linguistically sensitive and appropriate health care services where culture is broadly defined.

• Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs.
• Understand and utilize The National Standards for Culturally and Linguistically Appropriate Services (CLAS), U.S. Department of Health and Human Services, Office of Minority Health, 2013.

Leadership: Lead and inspire a team and have the ability to get the best from people.

• Demonstrate understanding of social situations and dynamics and ability to operate effectively in a variety of social situations.
• Demonstrate cultural interest and sensitivity.
• Ability to problem-solve and avoid or resolve interpersonal conflicts.
• Delegate effectively.
• Ability to be open-minded and flexible in thoughts and tactics.
• Ability to manage and implement change.
• Ability to lead a good decision-making process and support management decisions when interacting with staff.

Professionalism: Present and maintain a professional image in all internal and external Center activities.

• Ability to work with clients and staff in a professional manner.
• Participate in continuing professional development.
• Ability to embrace and implement change.
• Ability to work independently and as part of a team, demonstrate accuracy and thoroughness, and identify ways to improve and promote quality.
• Adheres to Agency Policies and Procedures as all times.
• Assumes responsibility and accountability for all job duties and individual errors; engages in correction and prevention process when errors are made.

Results-Oriented / Work Organization / Planning: Focus on the desired result of one’s own, department, or one’s own work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

• Set and achieve goals for self-development, growth and progress.
• Have a strong sense of urgency about solving problems and getting work done and escalate appropriately and as needed.
• Ability to work well and maintain composure under pressure conditions.
• Ability to multi-task, set priorities and organize work responsibilities to ensure completion of assigned tasks within preset timeframes.
• Excellent organizational skills.

Relationship Management / Teamwork: Manage interactions effectively and meaningfully with individuals, groups, and in the community.

• Ability to manage internal and external relationships in ways that promote the best interests of all parties.
• Ability to promote cooperation and commitment within a team to achieve goals and deliverables.
• Ability to treat employees, volunteers, clientele and outside entities with dignity and respect.
• Ability to coordinate services for everyone served, and understand the individual’s needs, and the range, intensity, and duration of care, habilitation, or rehabilitation they require.

Communication and Interpersonal Interaction: Effectively receive and exchange information.

• Ability to effectively communicate and work cooperatively with employees, volunteers, clientele and outside entities of diverse cultures, education, social, and economic backgrounds.
• Ability to provide clear, concise information to others in verbal, written, electronic and other communication formats for public and organizational consumption.
• Ability to listen actively and empathetically to the views of others.
• Ability to confront difficult issues and situations and find resolutions.

Technical Expertise: Demonstrate competency in understanding and mastering skills. and technology needed to perform job duties.

• Ability to independently use standard office equipment such as fax, phone, printer, copier, scanner, computer.
• Ability to independently use and learn necessary software programs associated with job duties such as both internal and external Electronic Health Record System(s) (EHRS) and Microsoft Office Suite (Word, Outlook, etc.).

WORK SCHEDULE:

FLSA Status: Non-Exempt – Full Time

Work-Week: Sunday - Saturday

• Actual work schedule is subject to change as agreed with Direct Supervisor and based on business/program needs.
• Must work onsite at least two days per week.

SUPERVISORY REQUIREMENTS:

None.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in education, Social Work, Public Health, or related field (or equivalent experience).
• Familiarity with local youth-serving organizations and school systems.
• Experience developing educational curricula
• Demonstrated experience working with youth, preferably in education, advocacy, or community settings.
• Understanding of gender-based violence and its root causes, including intersections with race, gender identity, sexual orientation, and systemic inequality.
• Strong facilitation and public speaking skills.
• Commitment to trauma-informed and survivor-centered principles.
• Ability to work independently and as part of a collaborative team.
• Flexibility to work some evenings and weekends as needed.
• Must possess a valid California driver's license and maintain an insurable driving record under the Agency’s liability policy.
• Must pass all applicable health, fingerprint/LiveScan and DMV clearances.
• Bilingual in Spanish highly preferred.

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
• Walk
• Use hands and fingers
• Handle or feel objects, tools, or controls, and talk or hear
• Stand and sit
• Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl
• Occasionally lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.