Manager - TM - BSS O&M

Role

Field Engineer O&M

Job Level/ Designation

Manager – BSS O&M

Function / Department

Technology/Field Operation (RAN & MW)

Location

Respective Zone at Circle

Job Purpose

Managing cell site including BTS/MW/BSC/RNC for field level operational activities

Key Result Areas/Accountabilities

• To work on maintaining the 99.95% RAN Network Availability, 100% MW nodes are visibility to NOC & other MW NW KPIs within target.
• Adherence to Operational (Preventive maintenance, SAP & NSS) & SNOC processes (Ticketing & WFM).
• To carry out cell site/MW/BSC/RNC site field level operational activities & fault rectification in strict compliance with the VIL operations guidelines to meet defined Service level KPIs.
• Record keeping / NSS update & periodic Audit on change in inventory & Spares movement
• On time Preventive Maintenance, raising issues to IPs & maintaining IP environmental requirements as per OEM specifications. Ensure faults are not repeating.
• Coordination with infra partners on maintaining the upkeep of the infra equipment so as to protect active equipment.
• Integration & Commissioning of BTS & M/W sites including external alarms.
• Coordination with Vendor, SME, Optical, IP/MPLS & SNOC Team for site installation & various operational / troubleshooting activities.
• Responsible for supervising, Site AT / configuration and commissioning of new base station sites and MW hops.
• Implementing Site related physical / configuration changes within defined timelines for coverage or performance requirements.
• Maintain Sites & Nodes alarm free while addressing SA alarms on priority.
• Check SNOC reports / trends for Alarm clearance & fault rectification purpose
• Support Zonal / circle level IP & OEM governance and various operational activity progress / special project tracking
• Support for New feature / Pilot in respective territory. Train off role team on process, technology knowledge transfer & to give configuration / troubleshooting support.

Core Competencies, Knowledge, Experience

• Well versed knowledge in Telecom equipment handling, Field deployed technology knowledge (Controller node, BTS & Microwave, Packet transport network, MPLS-TP etc.) along with Installation, commissioning, integration and troubleshooting knowledge of various OEM equipment.
• Basic knowledge of Passive Infra (SMPS/Battery Bank/DG/ACDB/DCDB, grounding) for cell sites.
• Knowledge on HSW and Safety compliance and implementation on daily work.
• Hands on experience of Test & Measurement equipment

 

Must have technical / professional qualifications

Experience: 6 – 8 Years.

Qualification: B.Tech /B.E with equivalent Telecom. Qualification

CCNA preferable