Job Description
Level/Function: Intermediate Support, Production Control
Title: Intermediate Support, Production Control
About BetaNXT
BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver a comprehensive, end-to-end advisor and investor experience.
BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle.
Overview of the Intermediate Support, Production Control:
This role supports day-to-day production activities across Post-Sale, Hand Fulfillment, and Regulatory Cell operations. This role ensures tasks are completed accurately and efficiently by following established standard operating procedures and quality standards. This person interprets job instructions and production reports to execute fulfillment activities, operates within a structured production environment, and works independently on routine assignments while escalating issues as needed. This role also contributes to overall operational efficiency and provides support across functions to meet business needs.
Duties and the Responsibilities of the Intermediate Support, Production Control:
- Execute picking, packing, insertion, and mail preparation per job specifications
- Read and verify production reports, job instructions, and materials before execution
- Operate equipment (postage meters, folding and cutting machines) for fulfillment
- Perform quality control checks to ensure accuracy and compliance
- Identify and escalate production issues, discrepancies, or equipment concerns
- Support inventory tracking, mail sorting, and other operational needs as required
Skills and Experience of the Intermediate Support, Production Control:
- 2+ years of experience in production, fulfillment, or operations environments
- Proven attention to detail and ability to follow standardized procedures
- Ability to read and interpret job instructions and production reports
- Basic experience operating production or mail-processing equipment
- Good organizational, time management, and problem-identification skills
- High school diploma or equivalent required