Multiple Positions - Business Risk Professional - Operations
Job Description
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Make an Impact Where It Matters Most
At U.S. Bank, we’re committed to delivering exceptional client experiences while maintaining strong risk discipline. We are seeking a Business Risk Professional to help drive operational excellence and enhance client servicing across our Asset-Based Lending (ABL) and Specialty Lending Transaction Processing (SLTP) environment.
This role sits at the intersection of operations, risk, analytics, and client experience, offering a unique opportunity to shape how we deliver consistent, efficient, and well-controlled servicing to our clients.
What You’ll Do
As a key contributor, you will move beyond transactional execution and take ownership of processes that directly impact client outcomes and risk management.
Analyze SLTP workflows impacting client servicing, Treasury Management coordination, and the ABL client experience
Identify process and system enhancements to improve service consistency, turnaround times, and risk visibility
Support system enhancements, including UAT testing, for client-facing servicing processes
Develop reporting and analytics related to service performance, escalations, and client-impacting trends
Document procedures and controls to ensure repeatable, audit-ready servicing practices
Partner with Risk, Credit, Audit, and Business stakeholders to resolve findings and mitigate risk exposure
Lead cross-functional initiatives tied to reporting, controls, and system enablement
Serve as a subject matter expert for operations, risk, and audit partners
Manage risk exposure across a portfolio of moderate to high-complexity deals (30–45 relationships)
How You’ll Add Value
Build strong relationships across business lines and stakeholders, influencing through expertise rather than authority
Drive process ownership and continuous improvement across servicing workflows
Help strengthen controls and reduce operational and client risk within a regulated environment
Contribute to a culture focused on client experience, accountability, and operational excellence
Work Environment & Hours
Hybrid work model (Charlotte, NC office, 3+ days onsite)
Monday - Friday 8:00am - 5:00pm
What We’re Looking For
We’re looking for a strategic thinker who combines operational expertise with strong risk awareness and a continuous improvement mindset.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Three to five years of applicable experience
Applicable professional certifications
Experience:
6–10+ years of progressive experience in specialty lending, loan operations, risk, analytics, or process improvement
Demonstrated ability to transition from execution to process ownership and improvement
Experience supporting system enhancements, UAT testing, and reporting frameworks
Exposure to audit, SOX, or control environments, including documentation and evidence standards
Skills & Capabilities:
Strong analytical and problem-solving skills with a data-driven mindset
Ability to manage competing priorities in a fast-paced environment
Effective communication and stakeholder management skills
Experience working in asset-based lending or loan operations environments (preferred)
Familiarity with systems such as Loan IQ (LIQ) or Automated Financial Systems (AFS) is a plus
Why This Role
Gain exposure to end-to-end client servicing and asset-based lending operations
Play a pivotal role in enhancing processes, controls, and client experience
Work cross-functionally with Risk, Credit, Audit, and Business leaders
Join a team focused on continuous improvement, risk discipline, and innovation
Ready to Make a Difference?
If you’re ready to take the next step in your career and move into a role where you can influence processes, strengthen risk frameworks, and enhance client outcomes—we’d love to connect.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.