Back to jobsDrive your Floor Team to exceed Financial as well as KPIs targets and maximize sales performances and contribution to support the success of the entire store.
Support the Store Manager to develop and implement business plans, through the analysis of the floor’s performances and proposal of relevant action plans.
Be present on the sales floor, ensuring highest standard of approach and service to Clients.
Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives.
Foster the product knowledge wıthın the floor and work with relevant functions to support product/ collection training needs.
Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences.
Strengthen Client loyalty supporting the department team to carry out clienteling initiatives.
Proactively identify opportunities to gain new Clients in order to grow department sales.
Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome.
