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Job Description
Summary of Duties:
This position is responsible for managing and promoting the business lab while supporting students' technical, academic, and research needs.
Major Duties/Responsibilities:
- Manage the business lab, including but not limited to monitoring business lab activity, tracking usage, and soliciting feedback to optimize the business lab experience.
- Provide technical support to business lab users.
- Offer academic and research support and guidance to business lab users, as needed and as appropriate.
- Foster a welcoming, collegial, and dynamic space for business lab users.
- Promote the business lab resources, capabilities, services, hours, and activities to help drive business lab use.
Position Requirements:
- Proficiency with lab software packages and related technologies, with the ability to maintain business lab functions and to provide timely technical support to lab users.
- Student-centric focus designed to provide effective, efficient, and timely service.
- Ability to effectively support, guide, and assist students with academic and research-related needs.
- Supervisory skills related to planning, organizing, and assessment.
- Drive and sustain business lab use.