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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role is a Product Owner in the Scaled Agile Framework who partners with key stakeholders to balance business, technology, and design priorities to deliver brand-defining product and service experiences. The position requires the ability to understand strategic impacts but concentrates on the day-to-day details to ensure tactical execution. NOTE: In some Agile teams, there may be Product Owners from both the Business and the Tech side. In that case, the role will remain the same and there is joint accountability for the Agile team’s results. In rare instances, where the business cannot provide a PO, a Tech PO could step in to fulfill the responsibilities.

The Product Owner is responsible for executing the strategy for Wholesale Payments digital onboarding, including Truist One View, Salesforce, and nCino Client Onboarding System (COS), which can include client experience, back-office processes or systemic processes outside the client journey. They are a key resource in backlog management for the teams. The Product Owner works together with product managers to translate the product vision into epics and features that can be actioned by the delivery teams. The work will span the entire delivery process; from assisting with identification of areas for improvement, to more detailed work in authoring user stories, working as a key member of scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity, and overseeing tactical execution of efforts.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
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1. Lead their delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision
2. Clearly articulate product strategy to the delivery team
3. Deliver new experiences by working directly with product manager, delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities
4. Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities 
5. Perform triage on critical issues and communicate consistently and clearly with all concerned parties
6. Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation
7. Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions
8. Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity
9. Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes
10. Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done
11. Coordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents
12. Risk management: As needed, ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met.
 

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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