Supervisor - Cargo Operations UK - Fixed Term Contract

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Job overview and responsibilities

Supervisory oversight of Cargo operations handling agents across multiple stations, countries and continents. Ensuring compliance with all regulatory requirements (FAA, TSA, UA & country-specific) within a safe environment. Certifying all training needs are completed to time and that operational procedures are followed. Maintaining the best quality of service for the safety and security of UA & of our clients.
 

• Oversight of Cargo operations handling agents across multiple cities, countries and regions
• Ensuring compliance with safety and regulatory requirements for all recognized authorities and for UA
• Line management for vendor and UA-own staff, working in stations in multiple cities/countries/continents
• Coordinating with GHAs, external regulatory officials and UA staff for completions of all quality, safety & security audits, reviews and corrective actions
• Monitor performance of GHAs in stations covered
• Developing corrective action plans to address any quality issues and ensure adherence to UA procedures
• Conduct regular stakeholder meetings and QBRs
• Active involvement with vendor selection and onboarding during RFPs
• Proactive participation in all aspects of preparation for tender, negotiation with potential service providers and selection of successful supplier
• Pivotal involvement with new station start ups/seasonal reopening
• Collaborating with internal stakeholders for timely readiness of stations prior to opening dates
• Interactive with internal stakeholders & colleagues
• Sharing of best practice and ensuring understanding of customer requirements and pairing supplier capability

 

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

What’s needed to succeed (Minimum Qualifications):

 

• High school diploma or equivalent
• Freight forwarding and logistics services
• Driving License 
• 3 years' experience in operations, cargo or warehousing
• IT literate
• Ability to work with own initiative
• Able to multi-task
• Legal right to live and work in the UK.
• Must be legally authorized to work in United Kingdom for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is an essential function of the position