Behavioral Health Technician

Position Summary 

The Behavioral Health Advocate (BH-A) provides oversight and support services to clients and staff in a residential treatment facility for adults with co-occurring diagnoses. BH-S are responsible for around-the-clock supervision of clients and helping to create and maintain a therapeutic milieu for treatment initiatives. The BH-A position is a mid-level position.

Primary Duties & Responsibilities 

• Provides oversight of the milieu, engages with clients in a therapeutic manner, and can round/re-direct with a trauma-informed approach. 
• Engages in “ATA blocking” as needed
• Assist clients with daily activities, adherence to schedules, and following program rules. 
• Has knowledge and deep understanding of program schedules and rules, will provide orientation to clients, and sets expectations and guidelines on client participation during client orientation. 
• Assists (and leads in the absence of Admission Specialist) in completing admissions from start to finish, and ability to document the admission process thoroughly. 
• Maintain active awareness of clients’ locations and attendance of programming. 
• Observe, monitor, intervene upon, and document client behaviors and presentations.
• Completes medication observations, collection and documentation of vitals, and assist medical/nursing team. 
• Maintains, organizes, manages, and documents safe/client lockers. 
• Maintain high quality documentation using appropriate forms in appropriate clinical language.
• Ability to perform job responsibilities of the Behavioral Health Technician. 
• Facilitates non-clinical group sessions effectively within skill set and scope of practice. 

Job Qualifications and Requirements 

• Minimum of one year experience in the addiction or mental health fields, required. 
• Minimum of two years’ experience in the addition or mental health fields, preferred.
• High school diploma or equivalent preferred. 
• Valid Driver’s License, required. 
• Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; responds well to questions. 
• Knowledge of organization, communication, and interpersonal skills. 
• Ability to exercise sound judgement, be attentive to detail, and maintain positive work attitude.
• Ability to maintain confidentiality of all medical, financial, and legal information. 
• Ability to complete work assignments accurately and in a timely manner. 
• Ability to understand and utilize program knowledge, such as the disease model, motivational interviewing, trauma-informed approaches, experiential approaches, CBT, self-help approaches, and evidence based practices in client care. 
• Ability understanding of how to utilize medical knowledge, complete medication observations, observe and assess detox clients, and complete and document vitals. 
• Ability to document thoroughly in an electronic medical record. 
• Ability to professionally interact and communicate with clients, client family members, referral sources, and vendors. 
• Knowledge of MS Office and office equipment such as copiers and scanners.
• Must meet pre-employment and maintain all applicable state and job related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Air, and license/credential verifications.