Job Description
About The Role
Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As Photography Supervisor, you will play a part in driving business operations forward by overseeing the development and productivity of the Photography team. You will be responsible for the day to day operations of the photo studio, the consignor and customer experience.You are a team player and excited about innovation. Partnering with leadership to meet and maintain studio goals while complying with company policies and visions. With your previous experience in operations, you possess hands-on ability to own projects relating to KPI’s, process and metric improvements.What You Get To Do Everyday
Responsible for managing a team of Photographers in the studio, with tasks including:
Scheduling
Managing PTO
Staffing
Hiring
Training
Coaching
Promotions
Developing leads
Overseeing daily/monthly production goals for the studio and managing changes
Ensuring that daily studio goals are met
Ensuring that individual goals are met
Enforcing studio policies
Tracking individual and studio productivity month to month
Planning for future growth and staffing
Work with other department Managers to help anticipate and manage product flow
Planning meetings with employees to help motivate and build a team atmosphere
What You Bring To Role
Minimum 1-year production supervisory experience (+2 years preferred) required
Must be punctual
Basic understanding of operational metrics
Works well with deadlines and metrics
Excellent organizational skills
Proven ability to work quickly and effectively with very strong attention to detail
Proactive and able to show initiative and ideas
Compensation, Benefits, + Perks
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
State of the art, climate-controlled warehouse facility
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.