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Weekend Veterinary Receptionist

Sandy Springs, GAPosted Yesterday
Full Time

Job Description

Weekend Veterinary Receptionist

Department: Receptionists

Employment Type: Full Time

Location: Sandy Springs, Georgia

Description

Join a fast-paced, high-impact Emergency Veterinary Hospital where every shift matters — and every weekend role directly supports life-saving care.

Animal Emergency Center of Sandy Springs (AEC Sandy Springs)
is an emergency and critical care veterinary hospital serving the greater Atlanta area. We provide urgent, compassionate after-hours veterinary care when pets and families need us most.

We are currently hiring a Full-Time Veterinary Receptionist / Client Service Representative (CSR) with a dedicated Friday–Monday schedule, supporting our highest-volume emergency care periods.

This is an ideal opportunity for experienced veterinary client service professionals, veterinary receptionists, or healthcare front desk staff who thrive in emergency medicine, high-acuity environments, and emotionally meaningful work.

Why This Schedule Is a Unique Opportunity
(Friday–Monday Focus)

This is a full-time weekend-focused CSR role, designed for professionals who prefer:
  •  Consistent, structured scheduling 
  •  Weekday flexibility (Tuesday–Thursday off) 
  •  High-impact weekend ER experience 
AEC Sandy Springs operates during peak emergency demand periods:
  • 24/7 Emergency Operations: Thursday 6:00 PM – Tuesday 8:00 AM 
  • After-Hours Emergency Care: Tuesday–Thursday overnight coverage windows 
This role focuses on Friday–Monday coverage, supporting our busiest and most critical patient care periods.

👉 If you are energized by weekends, thrive in fast-paced environments, and want meaningful clinical impact — this schedule is a major advantage.


Your Role in Emergency Veterinary Medicine

In emergency medicine, a Veterinary Receptionist / CSR is a critical member of the care team, not just administrative support.

You are:
  •  The first point of contact during emergencies
  •  A calm, reassuring presence during high-stress moments 
  •  A communication bridge between clients and medical teams 
  •  A key contributor to patient flow and hospital efficiency
  •  Greet and triage incoming emergency patients 
  •  Identify STAT cases and immediately alert medical staff 
  •  Maintain calm, organized intake during high-pressure situations 
  •  Guide pet owners through urgent medical situations 
  •  Explain estimates, treatment plans, and hospital flow clearly 
  •  Support families during end-of-life care and difficult decisions with empathy and professionalism 
  •  Manage high-volume multi-line phone systems 
  •  Accurately document client and patient information 
  •  Process payments and maintain financial accuracy 
  •  Maintain a clean, professional, welcoming reception area 
  •  Partner closely with veterinarians and veterinary technicians 
  •  Support efficient patient flow and communication 
  •  Contribute to a respectful, accountable, high-performance team culture


What We're Looking For

Required:
  • High School Diploma or equivalent
  • Reliable availability for overnight, evening, and weekend shifts
  • Ability to lift 30–50 pounds
  • Strong dependability and punctuality
Highly Preferred:
  • Experience as a Veterinary Receptionist or Veterinary CSR
  • Experience in emergency veterinary medicine or human healthcare
  • Background in high-volume medical or hospital environments
Core Traits for Success:
  • Calm under pressure
  • Exceptional communication skills
  • Deep empathy and emotional maturity
  • Strong multitasking ability
  • High attention to detail
  • Professional demeanor in emotionally intense situations
Emergency medicine is not routine. It is unpredictable, fast-moving, and deeply meaningful. We are seeking individuals who respect that responsibility.


Why Join AEC Sandy Springs (Part-Time)?

As a Full-Time Veterinary Receptionist / Client Service Representative (CSR) at Animal Emergency Center of Sandy Springs, you will receive a comprehensive benefits package designed to support your health, financial well-being, and long-term career growth.
  •  Medical insurance 
  •  Dental insurance 
  •  Vision insurance 
  •  Employee Assistance Program (EAP) for personal and professional support 
  •  Competitive hourly pay based on experience 
  •  401(k) retirement plan with employer match 
  •  Employee pet care discounts 
  •  Paid training and onboarding support 
  •  Paid Time Off (PTO) 
  •  Paid holidays (for eligible full-time employees) 
  •  Consistent, structured Friday–Monday full-time schedule
  •  Ongoing training in emergency veterinary medicine and client service excellence
  •  Career advancement opportunities within the Innovetive Petcare veterinary network
  •  Exposure to high-acuity ER and critical care cases 
  •  Development pathways for veterinary client service professionals seeking long-term growth 
  •  Supportive, team-oriented emergency hospital culture 
  •  Hands-on experience in a fast-paced 24/7 veterinary emergency environment
  •  Opportunity to play a critical role in life-saving veterinary care during high-volume weekend operations
If you are seeking a full-time weekend veterinary receptionist job in Sandy Springs or the Atlanta area, and you bring compassion, professionalism, and resilience to critical moments, we want to hear from you.

👉 Apply today to join the Animal Emergency Center of Sandy Springs and support pets and families when they need it most.

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