Store Manager (Vienna)

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We’re passionate about what we do, and that passion shines through in our work.

THE ROLE

We are looking for a dynamic and experienced Store Manager (Vienna) to lead our retail team and drive the commercial performance of the store. You will be responsible for achieving results, developing talent, delivering a premium customer experience, and bringing the ALOHAS brand to life through daily operations and leadership.

YOUR MISSION

Lead the business

• Own and drive sales results, KPIs and store profitability.

• Monitor performance and design action plans to unlock the store’s full potential.

• Collaborate with HQ to align on strategy, reporting, and retail priorities.

• Ensure the store reflects ALOHAS’ vision through high standards of operations and service.

Inspire and grow your team

• Lead by example on the shop floor, setting clear goals and motivating your team.

• Develop, train and coach team members to reach their full potential.

• Build a strong team culture aligned with ALOHAS values: responsibility, agility and proactivity.

• Provide regular feedback and play an active role in talent retention.

Deliver a best-in-class client experience

• Ensure consistent service excellence and personalized interactions with every customer.

• Use the clienteling tool to build strong client relationships and drive loyalty.

• Bring the ALOHAS concept to life in-store, communicating our values, product stories and sustainability mission.

• Support the omnichannel journey, advising clients on purchase, delivery and service options.

Ensure operational excellence

• Oversee stock management, VM execution and in-store animations.

• Generate reports on store, product and client performance to support decision-making.

• Contribute to content creation for ALOHAS social media teams when needed (e.g. photos, videos, store visuals).

• Maintain a high standard of organization, visual presentation and in-store efficiency.

Be a key retail voice

• Actively share feedback and ideas to help shape and improve ALOHAS’ retail strategy.

• Represent the brand as an ambassador and innovation driver in your market.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• 3–5 years’ experience as a Store Manager in premium or fashion retail

• Strong leadership and team development skills

• Strategic vision and ability to turn data into business actions

• Excellent communication, problem-solving and decision-making abilities

• Proven experience with sales techniques, KPIs and customer service excellence

• Familiarity with CRM and clienteling strategies

• Passion for product, people and retail innovation

• Fluent in German and English (other languages are a plus)

• Hands-on, agile, responsible and collaborative mindset

BENEFITS

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.

• Be an ambassador of the ALOHAS brand ✨.

• Exclusive Discounts 💯: Your family and friends benefit too!

• Growth & Happiness 🌈: Constructive feedback, ongoing learning, and support for your professional journey

• We’re a Company with Soul:

  • We live and breathe sustainability

  • We support family-life balance, parenthood, gender equality, and diversity

Ready to shape the future in a luxury fashion brand? Join us and leave your mark 🚀

About ALOHAS

Want to know more? Video Presentation

Apply to work with us: careers.alohas.com  

Our website: alohas.com IG: @alohas 

Departamento

Retail

Role

Store Manager

Locations

Vienna, Austria

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