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Customer Care Specialist

Twin Falls, IDPosted Today

Job Description

  • Requires an Associate’s Degree or a minimum of two years’ experience in Administration and/or Customer Service or a combination of above.
  • Previous experience in a business-to-business environment is preferred.
  • Excellent organizational and time management skills.
  • Must be able to prioritize, organize, delegate assignments, and work independently.
  • Ability to effectively interact with all levels of personnel with the utmost professionalism.
  • Ability to work with minimal supervision while remaining productive at all times.
  • Ability to write routine reports and correspondence.
  • Keyboard speed minimum 50 wpm with 95% accuracy.
  • Familiarity with ERP/MRP system, SAP preferred.
  • Ability to compute rate, ratio, and percent and to create and interpret bar graphs.

 

  • Must be able to work in a team environment and possess team-based problem solving skills.
  • Must be results focused and oriented toward accomplishment of team and organizational goals.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to read, analyze, and interpret common reports and information.
  • Must be able to work flexible hours to include overtime when needed.
  • Intermediate personal computer skills, including Microsoft Outlook, Excel, Word, Power Point, etc.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

 

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