Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. 

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

Shipping Administrator (12-Month Fixed Term Contract)

Location: Hemel Hempstead
Department: Supply Chain

We are looking for a proactive and detail-oriented Shipping Administrator to join our Supply Chain team on a 12-month fixed term contract. This is a fantastic opportunity to play a key role in ensuring the smooth movement of goods across our global operations.

The Role

As a Shipping Administrator, you will be part of a small, collaborative team responsible for coordinating the shipment of import and export orders. You’ll manage shipping documentation, liaise with transport providers, and act as a key point of contact for delivery queries.

This is a fast-paced role where organisation, communication, and the ability to problem-solve are essential.

Key Responsibilities

• Act as the first point of contact for customer delivery queries
• Arrange import and export shipments via air and road
• Prepare and process customs documentation, including export licence-controlled goods
• Provide customs clearance instructions for UK imports
• Track shipments and proactively resolve delays
• Coordinate freight suppliers and optimise shipping routes for cost efficiency
• Prepare dispatch paperwork and maintain accurate records
• Support the team with general administrative tasks, including scanning and archiving

Qualifications

We’re looking for someone who is confident, organised, and thrives in a busy environment. You will bring:

• Previous experience in import/export or shipping administration
• Strong communication skills and confidence dealing with customers and suppliers
• The ability to manage multiple priorities and work to deadlines
• Excellent attention to detail and a proactive approach

Skills & Experience

• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience using courier portals (e.g. FedEx, DHL, UPS, TNT)
• Knowledge of customs processes and documentation
• SAP experience is desirable but not essential

What You’ll Bring

• A self-motivated and adaptable approach
• Strong problem-solving skills and ability to work on your own initiative
• A team-focused mindset with the ability to collaborate across functions

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)