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GXO Logistics

Senior Program Manager, Learning Management Systems

Remote - USPosted Yesterday
remote

Job Description

  • Configure, customize, and maintain the Cornerstone OnDemand LMS to meet organizational needs.
  • Oversee system updates, enhancements, and integrations with other HR systems or tools.
  • Troubleshoot and resolve technical issues related to the LMS.
  • Provide technical support and assistance to end-users, including employees, trainers, training managers, HR Managers, Managers, Quality Team members and other users as needed.
  • Publish and implement training content including materials, online classes and observation checklists as needed.
  • Ensure content is up-to-date and meets compliance and quality standards.
  • Test all content in non-production environment to ensure proper quality and functionality.
  • Collaborate with instructional designers and content creators to enhance the learning experience.
  • Generate and analyze LMS reports to track user progress, course completions, system usage, group membership, and training catalog contents.
  • Build internal customer-facing dashboards to ensure all layers of management have the information they need.
  • Provide insights and recommendations based on data analysis to improve learning outcomes and system efficiency.
  • Lead or participate in LMS-related projects, including system upgrades, new feature implementations, and process improvements.
  • Coordinate with vendors, consultants, and internal teams to ensure project success.
  • Ensure that LMS operations comply with organizational policies and regulatory requirements.
  • Monitor and enforce data security measures to protect sensitive information.
  • Manage Security Roles and membership in security roles to support system operations.
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    10001+ employees
    Greenwich, Connecticut, US
    Website