Customer and Sector Insights Lead: Mining

As the commercial expert for your designated sector, enable Sales to exceed annual revenue and contribution margin targets, facilitating portfolio pricing strategies for direct and indirect RTMs as required. Take a leading role in enabling Sales to win contracts/tenders/RFPs where required. Undertake global field sales work to build Sales’ expertise in applications, processes and portfolio capability addressing competitive threats whilst cross-pollinating regional application strongholds. As the Subject Matter Expert (SME) for your designated sector capture and disseminate customer insights and application/process knowledge to the Training Content and Marcoms teams. Design and mobilise go-to-market strategies that are tailored to the dynamics of target sub-sectors, fully considering customer needs and the competitive landscape, to drive new lead generation. Collaborate with Portfolio Management, Sales, Supply and Global Engineering, to ensure that customer and sector insights are integrated into the NPI roadmap and sales strategies. Collaborate with Sector Sales Managers and Portfolio Management to validate the NPI commercial plans and facilitate successful new product commercialisation and relating vitality. Develop Solution selling capability of Sales, to deliver market leading Customer Value Propositions (CVPs) that sustain competitive advantage. Work with both Sales and Supply to ensure that appropriate levels of commercial and technical support are provided to customers. Build and sustain a network of market contacts, and as an advocate and SME for WMFTS, attend customer sites, exhibitions and conferences where required to promote portfolio capability. Follow GBD Business Development Framework (Protect/Grow/Expand) for standard work guidance. Time Management Approximately 50% Customer insight related content generation, 50% global travel.