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Job Description

  • At least (2) two years with Cloud systems such as AWS, Azure, or Google Cloud, as well as Linux experience is desired.
  • Experience in providing customer support, demonstrating a deep understanding of customer needs and a commitment to resolving issues promptly and effectively.
  • Experience in utilizing ticketing systems to manage and prioritize customer inquiries, incidents, and service requests.
  • Experience in documenting support interactions, troubleshooting steps, and solutions for future reference.
  • Experience collaborating with cross-functional teams, including technical support, development, and other teams.
  • Experience in developing and implementing strategy for migration of self-supported on-prem CI/CD pipelines, tool chains and artifacts to cloud provider offerings including code, artifacts, and pipeline logic.
  • Experience in building out end-to-end CI/CD tool stack for both on-premises deployment, as well as AZURE deployments.
  • Experience with multi-cloud implementations, server monitoring and maintenance, preferably Azure App Services, and Linux.
  • Experience with GitHub/Gitlab, Dynatrace.
  • Hands-on experience with database tools, including DBeaver and pgAdmin.
  • Experience with Agile development methodologies.
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