Back to jobsLead workshops to gather requirements;
Create and maintain functional and technical documentation;
Be the trusted point of contact, guiding clients through project milestones and addressing their needs;
Configure Workday HCM, Core HCM, Payroll, Benefits and Time Tracking;
Educate clients on best practices, empowering them to maximize software deployment and implementation;
Deliver engaging training workshops, equipping users with the skills to thrive in the new system;
Assist clients with user acceptance testing along with roll out and go-live activities;
Actively perform knowledge sharing with team members, mentor and develop team members;
Collaborate on service offers, identifying potential strategic clients and charting innovative directions.