Back to jobsLead the day-to-day transport operation, managing safety, service, cost, and people performance against agreed KPIs
Motivate, develop and manage the Operations Team, including recruitment, training, performance reviews, absence and conduct matters
Plan and organise driver and vehicle rotas to meet daily and weekly targets using scheduling and planning systems
Ensure full compliance with Health & Safety legislation, O‑Licence requirements, Road Traffic Act and company tachograph policies
Deliver a high-quality, first-class service to customers, building confidence through operational knowledge and effective communication
Manage operational budgets, vehicle checks, hygiene programmes, returns processes and system reporting (Microlise and CRM)
Drive continuous improvement, positive site culture, environmental initiatives and cross‑site/department collaboration
