Job Description
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Social Event Sales Manager
Kalahari Resorts & Conventions is seeking a Social Event Sales Manager. In this role, you will be responsible for providing information, coordinating sales, and organizing events for guests and groups interested in visiting the Waterpark, Tom Foolery’s, or one of our private dining spaces within our restaurants.
As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll create memorable guest experiences by coordinating seamless events and building strong relationships with guests from initial inquiry through event execution.
This is an hourly management position that is eligible for commission.
Key Responsibilities
- Book and coordinate events, including waterpark parties, Tom Foolery’s parties, lock-in events, and private dining experiences for groups of 12 or more that are not associated with Group Sales bookings or overnight room accommodations.
- Prospect, develop, and maintain relationships with new and existing accounts through phone calls, email outreach, and in-person networking.
- Follow up on all leads and inquiries to maximize booking opportunities and revenue growth.
- Manage the full sales cycle, including proposals, contracts, event details, and final execution coordination.
- Collaborate with resort departments to ensure seamless event planning and guest satisfaction.
- Promote all resort amenities, special packages, promotions, and entertainment offerings to prospective guests.
- Participate in community and networking events to increase brand awareness and business development opportunities.
- Participate in weekly sales and staff meetings when
What We’re Looking For
- Four-year bachelor’s degree in Hotel Management and/or four-year bachelor’s degree are preferred but not required.
- Experience and proven success in developing and closing group business is required.
- Waterpark group sales experience, event planning and related terminology are
- Have a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort/waterpark are helpful.
- Flexible and long hours are sometimes required, including weekends and holidays.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.