IPS Bill Only Team Lead (34546)

Job Summary

Directly responsible for managing and coaching day-to-day bill only workflow of scheduling. Ensures work process comply through controlled procedures. As a lead may carry the role as trainer when necessary. Advanced knowledge of processes and procedures for the billing, to include Individual Patient Solutions product.

Essential Functions, Duties, and Responsibilities

• Manage daily workflow of bill only schedules and processes.
• Able to perform all essential bill only duties and responsibilities which includes, but not limited to billing corrections against invoices and resolving advanced billing discrepancies.
• Coordinates training and development with the bill only team. Ensures training is proficient and evaluations communicated to supervisor.
• Use of SAP for billing transactional requirements.
• Contributes and assists with process improvement initiatives
• Assures Bill Only areas of responsibility are kept in a clean, safe and orderly manner
• Performs other related duties as assigned.

Educational and Experience Requirements

• High school diploma or equivalent
• Two years related experience or equivalent combination of education and experience
• Proficient user of Microsoft Office applications
• Use of SAP preferred but not required

Knowledge, Skills, and Abilities

• Adhere and support KLS Martins quality and safety policies and procedures.
• Ability to retrieve and interpret documentation.
• Able to work in a team setting and independently under minimum supervision
• Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
• Problem solving & Decision Making / Adaptability & Flexibility
• High level of customer service displaying positive attitude.

Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Operate office equipment
• Verbal communication
• Written communication
• Investigate, evaluate, recommend action
• Basic mathematical concepts (e.g. add, subtract)

Physical Requirements

• Sitting for extended periods
• Extended periods viewing computer screen
• Walking
• Reading
• Speaking
• Hear/Listen
• Maintain regular, punctual attendance
• Repetitive Motions
• Pushing/Pulling
• Bending/Stooping
• Reaching/Grasping
• Writing

Hazards

• Normal office environment