Job Description
Why You Will Love Working With Us!
At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With multiple locations across the US, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide.
Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team and our team is committed to our clients!
Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below.
Join our team! Be part of our amazing vision of changing lives empowering each client’s inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day!
What We Offer
- Collaborative environment dedicated to clinical excellence
- Multiple Career Development Pathways
- Company Supported Continuing Education & Certification
- Multiple Health Plan Design Options Available
- Flexible Dental & Vision Plan Options
- 100% Company Paid EAP Emotional Well-Being Support
- 100% Company Paid Critical Illness (with health enrollment plan)
- 100% Company Paid Life & ADD
- 401K with Company Match
- Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
- Generous Team Member Referral Program
- Parental Leave
Position Summary
The Executive Director is responsible for the ongoing development and operations of an Outpatient Practice that provides Intensive Outpatient Programming (IOP) and Partial Hospitalization Programming (PHP). The Executive Director collaborates with leaders throughout the organization and provides leadership and supervision to team members within the practice. Position coordinates day-to-day operations to achieve operational goals and provides clinical oversight, ensuring the delivery of clinically excellent, client centered care.
Relationships and Contacts
Within the organization: Reporting to the Group CEO, the Executive Director provides leadership to all staff and works collaboratively with network support team members and the governing body.
Outside the organization: Builds and maintains strong professional relationships with clinical and healthcare providers, community partners, vendors, and clients/families.
Position Responsibilities
Essential Responsibilities:
1. Collaborates with the network support teams and the governing body to develop and implement clinical programs and operational objectives that promote program growth and respond to changes in the market.
2. Accountable for creating a culture and environment that is focused on fulfilling operational objectives in alignment with the treatment program’s mission, vision, and values.
3. Ensures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite.
4. Effectively manages resources to meet the needs of clients while maximizing resources and minimizing waste.
5. Promotes professional growth and development of staff throughout all levels of the facility, championing effective teamwork and critical thinking, recommending training and development plans, as appropriate.
6. Collaborates with clinical and operations leaders to ensure compliance with all licensures, accreditation, contracts, state, and federal laws.
7. Ensures the development, implementation, and enforcement of all policies and procedures, including patient rights.
8. Monitors and continuously improves clinical program quality through research and application of industry best practices.
9. Establishes a welcoming environment and strong culture of customer service throughout the program.
10. Promotes systems of communication and collaboration between Admissions, Business Development, Utilization Review, Finance, and Clinical teams.
11. Oversees all aspects of clinical programming from admission through discharge.
12. Ensures the on-site the admissions process is smooth, efficient, and customer focused.
13. Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or customer dissatisfaction.
14. Provides regular supervision for staff, is to discuss challenges, successes, enhance effectiveness and efficiency of procedures and operation of the program.
15. Collaborates with team members to ensure proper interpretation and fulfillment of position functions, responsibilities, authority, and relationships
16. Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; puts team success over own interests.
17. Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service; responds to requests and meets commitments.
18. Communicates clearly and concisely with clients, families, referral partners, and all members of the interdisciplinary team.
19. Leads treatment team meetings and collaborates with UR team to ensure documentation meets standards necessary to meet client’s level of care.
20. Ensures compliance with all licensures, accreditations, contracts, state, and federal laws.
21. Leads and participates in PI initiatives, monitors, and reports on KPIs, adjusts operations accordingly to meet organizational objectives.
22. Completes suicide risk assessments, identifies high risk clients, and develops safety plans as needed based on assessments.
23. Completes treatment and aftercare plans, as needed
Additional Responsibilities
1. Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance.
2. Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests.
3. Maintains positive attitude and acts as a team player with others on the treatment team.
4. Attends and completes all training within assigned time frames as required by the facility.
5. Performs other duties as assigned.
Minimum Requirements
Education and Experience
Position requires a Master’s Degree and a minimum of 5 years of related experience in a behavioral healthcare setting. Position requires an LISW-S or LPCC-S license to practice within the state of Ohio. Experience in treating mental health disorders is strongly preferred. Experience working in a corporate managed healthcare environment strongly preferred.
Other Requirements
• Position requires incumbent to have a valid driver’s license, vehicle insurance and acceptable driving record.
• Clearance of criminal background, TB test, and any other mandatory state/federal requirements.
• Current CPR and First Aid certification
Skill Competencies
• Ethics and Values – adheres to and promotes the ethics and values outlined in the company and accrediting/licensing bodies Code of Ethics and Corporate Compliance. Consistently upholds and models a high level of Integrity in clinical services and team member interactions.
• Clinical Knowledge – acquires and maintains a working knowledge of current theory and evidence-based practice. Proactively seeks supervision, consultation and continuing professional development to ensure knowledge and skills are maintained relative to position and clinical program delivery.
• Cultural Competence – continuously strives to provide client-centered, culturally competent care, recognizes, and affirms cultural and linguistic diversity through therapeutic alliances and ongoing professional development.
• Screening and Assessment – engages clients and members of the client support system, as appropriate, in screening and assessment to develop individualized, client-centered, evidence-informed care plans. Leverages established screening tools for psychosocial, pain, domestic violence, substance use, self-hard, and distress assessments, among others.
• Care Planning and Intervention – develops and implements evidence-informed care plans that promote clinical excellence throughout the client-centered continuum of care. Care plans outline necessary steps, identified collaboratively with the care team, to achieve objectives identified in the biopsychosocial assessment. Leverage evidence-informed, clinically excellent treatment interventions.
• Advocacy – advocates for the needs and interest of clients and families to promotes clinical excellence through improved outcomes, access to care, and service delivery. Participates in quality improvement initiatives aimed at enhancing client outcomes and strengthening clinical service delivery.
• Interdisciplinary and Interorganizational Collaboration – promotes cross functional collaboration among team members and referral partners to support and enhance clinical service delivery and support.
Toledo Centers for Eating Disorders dba Pasadena Villa Outpatient - Cleveland provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Toledo Centers for Eating Disorders dba Pasadena Villa Outpatient - Cleveland reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”