Surgery Scheduler

Job Summary

Surgery scheduling specialists act as a liaison between patient and physician, schedules all surgeries and pre-operative tests, and counsels patients prior to surgery regarding financial responsibility.

Duties and Responsibilities:

• Receives instructions from physicians about which surgery or test is recommended. Schedules procedures at appropriate facility and appropriate pre-op testing.
• Obtains precertification/preauthorization from insurance companies prior to surgery for each procedure and test.
• Verifies patient eligibility and coverage for the procedure; if patient is not eligible on date of service, or procedure is not a covered benefit, explains this to patients.
• Counsels patients pre-operatively regarding their potential financial obligation, and provides information about patient insurance coverage.
• Discusses pre-operative testing and instructions with the patient, as directed by physicians.
• Schedules operating room time, according to physical scheduling protocols. Schedules all appropriate pre-operative tests.
• Coordinates all business and clinical paperwork prior to surgery, using physician-approved forms and checklists.
• Responds to written and telephone inquiries from patient and carriers regarding planned surgeries. Maintains communication among the physician, patient, insurance company, and hospital at all times.
• Perform any other duties assigned.

Requirements and Qualifications

• Associates degree preferred; HS diploma or GED required.
• 4+ years medical office experience; orthopedic setting preferred.
• 2+ years prior surgical scheduling experience preferred.
• EMR experience required; MEDENT preferred.
• Position requires manual and finger dexterity and hand-eye coordination.

Physical Demands

• Involves standing, sitting, and walking.
• Team member will occasionally be asked to lift and carry items weighing up to 10 pounds; normal visual acuity and hearing are required.
  

The pay range for this position is determined based on several factors, including the candidate’s years of experience, qualifications, training, licenses, designations, and the overall market conditions.

This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer and may have additional duties assigned as necessary.

Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.