Quality Assurance Associate

Who is CADY?

CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary- because each of our guests, school partners, and team members are utterly extraordinary. 

Who are you? 

You are an ambitious, detail oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations- and be rewarded for your contribution to the company! 

Job Summary 

Working closely with leadership, the Quality Assurance Associate plays a key role in upholding the quality, consistency, and accuracy of our photography and client deliverables. This position is responsible for reviewing and grading photographer images and ensuring all photography aligns with company standards and client

expectations.

The ideal candidate is highly detail-oriented, organized, and capable of balancing independent work with team collaboration. This role demands strong critical thinking, consistent and objective decision-making, and a willingness to proactively develop a thorough understanding of our photography standards, company processes, and internal expectations.

Responsibilities 

1. Review, grade, and evaluate photographer images against company quality standards, assessing composition, technical accuracy, consistency, and alignment with client expectations
2. Conduct quality control checks on images, photographer submissions, and associated data prior to final delivery
3. Deliver grading feedback and communicate quality concerns clearly and constructively to leadership and team members
4. Handle sensitive student, client, and image data with the utmost professionalism and discretion
5. Support departmental operations and assist leadership with additional quality assurance initiatives as needed

Job Requirements 

• High school diploma or equivalent
• Proficiency in Excel
• Ability to manipulate and format excel data
• Extremely detail oriented
• Strong time management and organizational skills
• Ability to navigate multiple computer programs at once
• Flexibility with a varying work schedule based on work volume
• Able to commute to our office in Alpharetta, GA

Physical Requirements and Work Environment 

• Ability to sit and work at a computer for extended periods of time.
• Ability to use a computer, keyboard, mouse, and other standard office equipment regularly.
• Ability to occasionally stand, walk, bend, or reach within an office environment.
• Ability to lift and move items up to 15 lbs., such as files, office supplies, or equipment.
• Comfortable working in a standard indoor office setting with moderate noise levels.
• Ability to communicate effectively in person, via phone, and through virtual meeting platforms.